Referral agents

To access any of our schemes you should contact one of the referral agents listed below:

These are our referral agents

Frome
Social Services Christchurch St. WestFromeBA11 1EH Open weekdays from 9 -4
Citizens Advice Bureau 5 King StreetFromeBA1 1BH Monday, Wednesday & Friday 10 am – 3.30 pm
Council Information Point - The LibraryJustice LaneFromeBA11 1BE Open weekdays10 – 1 and 2 – 4.30
Routes 1a Palmer StreetFrome BA11 1DS Open weekdays 10 – 1 and 2 – 4.30

Glastonbury
Council Information Point - The Library1 Orchard CourtArchers WayGlastonburyBA6 9JB Monday, Tuesday, Thursday & Friday10-1 and 2 - 4.30
Citizens Advice Bureau 1 Orchard CourtArchers WayG’bury BA6 9JB Monday 10 – 4Tuesday 10 – 1Thursday 10 – 4
Social Services 2 Orchard CourtArchers WayGlastonbury SomersetBA6 9LH Open weekdays from 9 - 4

Shepton Mallet
Mendip District Council Housing Needs OfficerCannards Grave Rd Shepton MalletBA4 5BT Open weekdays8.30 – 5
Citizens Advice Bureau – Wednesday 10 – 4pm Mendip Community Support, 62 High Street, Shepton Mallet, BA4 5AS

Street
Council Information Point Crispin Community CentreLeigh RoadStreetBA16 0HA Open weekdays9 – 1 and 2 – 4.30
Citizens Advice Bureau Crispin Community CentreLeigh RoadStreetBA16 0HA Tuesday 10 – 4W ednesday10 – 4Friday 10 – 1

Wells
Council Information Point The Library Union StreetWellsBA5 2PU Monday, Wednesday & Friday10 – 1 and 2 –4.30
Citizens Advice Bureau Town HallMarket PlaceWellsBA5 2RB Monday 10 – 4Wednesday 10 - 4Friday 10 – 1
On The Level 1 – 5 Broad StreetWells BA5 2DJ Tuesday 9 – 5
Connexions The Old Glasshouse, South Street, Wells BA5 1SL. Monday-Friday 9:30am - 4:30pm.

If you have a relationship with one of the agencies listed below they should also be able to refer you to our schemes.

Connexions Frome, Wells
ECHG – Grace Harris House 24 Town StreetShepton MalletBA4 5EF
Frome College Bath Road FromeBA11 2HQ
Knightstone Housing Piggeries, Frome
P E O P L E Leigh House1 Wells Hill RadstockNorth East SomersetBA3 3RN
Probation Service
Somerset Drugs Service Priory HousePriory Park Glastonbury RoadWellsBA5 1TH
Somerset Gay Health
Somerset Partnership Frome & Wells
Street Self Help Centre Crispin Community CentreLeigh Road StreetBA16 0HA
Strode College Church Road StreetBA16 0AA
Turning Point
Youth Offending Team
Youth Service

You can also access our schemes except MEAG by contacting SHELTER on 08001690317